We ship our orders using Canada Post for all domestic, USA and international orders.
All orders within Canada are shipped using Regular Post (3-7 business days). All orders within the USA are shipped Regular Mail (7 - 14 business days). All International orders are shipped using Air Mail (14 - 30 business days).
For any international orders, please note that you are responsible for the duties and taxes should they arise.
Local Pick Up
If you live in Vancouver, we offer a free local pick up option. Upon purchasing your item, we will contact you to arrange a date and time to collect your items.
Cancellations, returns and exchanges
We ask that all cancellations or changes to your order be submitted via email within 24 hours of placing your order.
With the exception of receiving the incorrect item, refunds will not be issued. In some circumstances, a store credit may be issued.
If you have received the wrong item, all returned merchandise must be in its original packaging, with all accompanying materials and have no sign of use. This also applies to an item exchange.
If the item is damaged upon receiving it, please contact us within 24 hours along with a photograph of the damaged item.
For any inquiries, please contact us at firstname.lastname@example.org